We’ve broken our full Code of Conduct and Rules & Policies into smaller, focused sections across multiple pages to make it easier to find what you need quickly. This section covers our accessibility policies.
If you have questions, the Contact Us page can direct you to the right department or help with general inquiries. To submit a grievance if you believe you’ve been falsely or unfairly accused of a violation, please use the Contact Us page with a clear description of your concerns.
Colossalcon is committed to making our events accessible and inclusive for all attendees. We adhere to all state and federal disability laws, including the Americans with Disabilities Act (ADA). Please note that while we strive to ensure accessibility at our events, Colossalcon is not responsible for the policies or staff of the venues we use. We encourage you to contact the venue directly for any venue-specific accessibility information. The venue’s accessibility page can be found on the Kalahari's accessibility page. We are committed to providing a welcoming experience for everyone and are here to assist you with any needs you may have.
Our staff is happy to assist attendees who need additional support to ensure they can comfortably enjoy events. This may include:
- Reserved seating areas for wheelchairs, scooters, and mobility aids.
- Adjustments such as removing chairs from rows to provide space.
- Allowing guests with visual or hearing disabilities to sit closer to the front, or seating guests with sensory concerns toward the back.
- Providing stage access through ramps at main events.
- Offering assistance with lines.
Attendees who cannot wait in line or have difficulty standing may use our designated accessibility waiting area. A member of their party may stay with them, while the rest of the group remains in line. When the party reaches the front, the attendee and their companion may rejoin and enter together.
*Please note: while accessibility accommodations help ensure comfort and inclusion, they do not automatically grant front-of-line privileges. Our staff will do their best to support your needs within these guidelines.*
- Attendees with medical conditions such as seizures, fainting, near-fainting, or other serious health concerns are encouraged to provide basic medical alert information to the convention.
- Attendees may voluntarily register a medical condition with us to help staff provide quicker assistance in case of an emergency.
- As part of this, attendees can also list an emergency contact or next of kin who is allowed to speak on their behalf if they are unable to do so.
- Even if an attendee registers a condition with us and requests that we do not contact 911, we reserve the right to call emergency services if we determine the situation is dire enough to require medical intervention.
- Please note that it is always better to have access to EMS and not need it rather than need it and not have it.
- If an individual’s condition improves, they reserve the right to refuse service and not go to the hospital.
- All medical alert information provided to the convention will be used only for emergency purposes and will be securely discarded after the event concludes.